Category: Digital Transformation & Innovation

Guide Pratique – Mettre en place un chatbot pour le support client dans le secteur de la santé Introduction : Le rôle stratégique des chatbots dans la santé Le secteur de la santé évolue rapidement. Les patients ne se contentent plus d’un accueil physique ou d’un numéro de téléphone saturé. Ils veulent des réponses immédiates,… Continue reading Guide Pratique – Mettre en place un chatbot pour le support client dans le secteur de la santé

Practical Express Guide – Your First SMS Loyalty Campaign in 5 Minutes Flat! Introduction: Why Customer Loyalty Matters in 2025 In today’s business landscape, especially in Africa, customer loyalty is the new growth engine. Studies consistently show that acquiring a new customer costs up to five times more than retaining an existing one. Yet many… Continue reading Practical Express Guide – Your First SMS Loyalty Campaign in 5 Minutes Flat!

Case Study: The 3 Cameroonian Companies That Revolutionized Their Market in 2025 Through Digitalization Introduction: The Pioneers of Transformation The year 2025 marked a decisive turning point for Cameroonian businesses. In a world where customer expectations are evolving rapidly and competition is intensifying, digitalization is no longer optional – it is essential. Some forward-thinking companies… Continue reading Case Study: The 3 Cameroonian Companies That Revolutionized Their Market in 2025 Through Digitalization