Webinar Recap: “Loyalty & GEN AI” — A Success Story Highlighting Cameroon’s Market Momentum
On 23 May, Africa Venture Group (AVG) teamed up with our partner Giift to bring together 18+ decision‑makers from banking, insurance, and micro‑finance for a live webinar broadcast from Douala.
Our goal was clear: demonstrate how Generative Artificial Intelligence (GEN AI) and next‑generation loyalty programs are redefining customer value across African financial services.
1.Key Takeaways for Attendees
🚀 Highlight | Measured Impact |
Live “Loyalife” Demo — AI‑driven segmentation + dynamic rewards | 92 % of participants believe they can lift CLTV by ≥ 15 % within 12 months |
Local Use Case — renewal journeys via SMS/WhatsApp | +38 % re‑subscription rate during a Douala P&C pilot |
Lightning Q&A — 27 questions in 20 minutes | Hot topics: core‑banking integration, COBAC & GDPR compliance, ROI |
2.Meet the Faces Behind the Success
Yannick R. Kounga Taptue
CEO, Africa Venture Group
A digital‑transformation visionary in Central Africa, Yannick mapped out the six‑week roadmap that takes companies from a retention audit to a live pilot. His motto: “Local insight, meaningful impact.”
Roshaan Kulpoo
Vice‑President Africa, Giift
With successful deployments in 15 countries, Roshaan revealed Giift’s GEN AI engine and its thousands reward marketplace—a first in the CEMAC region.
3. In Case You Missed It
- KPI Workbook — five metrics to track loyalty effectiveness (available on request).
- “Fast‑Track” Launch Offer — Giift integration + AVG support in just 6 weeks for the first three insurers or banks to sign a pilot before 30 June.
- “Loyalty Leaders Cameroon” Community — a private LinkedIn group born from the webinar to share benchmarks and success stories.
Next Step: Book Your Personal Demo !
Looking to :
- Reduce churn and secure premium revenue?
- Boost cross‑sell across auto, health, savings?
- Deliver a standout client experience—from claim to renewal ?
Schedule a free 30‑minute private demo with our AVG ✚ Giift teams. We’ll unpack your specific challenges and show a prototype tailored to your data.
Calendly link : https://calendly.com/ (to be provided)
Thank You to All Participants !
A huge thank‑you to every institution and media partner for the event coverage. Together, we are shaping the future of financial loyalty in Africa.
Presenter Gallery
Africa Venture Group – Douala, Cameroon
For inquiries: wecare@africaventuregroup.com | +237 6 999 1 999 0
Follow us on LinkedIn for more insights on GEN AI and customer loyalty in Africa.